“We were out of state buyers and purchased sight unseen so it was nice to have Frank do a video tour with us and send us additional video/pictures we requested. We were first time home buyers and he was patient with us as we learned the process as we went. The company we financed through made things a little difficult but Frank was great to get them to meet deadlines and make sure we were not overpaying or being taken advantage of. He kept everything straightforward and simple which we liked.”